Operations
Templates for Work Orders and PMs
Templates encode institutional knowledge so every work order or PM starts pre-populated with the right tasks, parts, hours, and qualifications.
Updated June 5, 2026
Two flavors
- PM templates: used when scheduling preventive maintenance, with task list, expected hours, required parts, and qualification requirements.
- Work order templates: same fields for repeatable corrective work, with a different trigger.
Building one
Go to Settings, Templates, New template and set:
- 01Name and category, such as Quarterly chiller PM.
- 02Applies to: asset class, type, or specific assets, which drives dropdown suggestions.
- 03Task list, where each step can have a description, acceptance criteria, required photo, required numeric reading, and optional or required status.
- 04Expected hours, which drive scheduling and cost forecasts.
- 05Required parts from inventory, with auto stock checks.
- 06Qualifications to restrict to certified technicians, plus attached documents.
Everything lands on the new work order automatically; the technician edits from a baseline.
Capturing data and updating
The best templates capture measurements, not just checkboxes, so numeric inputs stored against the asset reveal trends like creeping bearing temperature. When you edit a template, choose to apply it to existing scheduled instances or to new only. New only is the default and is safer.
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