Terms of Service
These terms describe the baseline rules that apply when someone uses the Rivolq website, platform, or related services.
Last updated: April 6, 2026
Quick links
How Rivolq collects, uses, and handles information on the website and during engagements.
The terms that govern use of the Rivolq website, platform, and decision-support services.
Use the contact page if you need privacy, account, or engagement questions routed to the right person.
Acceptance of terms
By accessing or using the Rivolq website or platform, you agree to be bound by these Terms of Service and any other applicable written agreements between your organization and Rivolq.
Description of service
Rivolq provides facility intelligence, asset management, reporting, and capital-planning software and services. The platform is designed to support infrastructure decisions; it does not replace professional engineering, operational, or financial judgment.
Accounts and access
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account. Notify Rivolq promptly if you believe access credentials have been compromised or used without authorization.
Data and privacy
Use of the website and platform is also governed by the Privacy Policy and, for customer engagements, any applicable customer agreement or data processing arrangement. Rivolq does not sell customer data.
Intellectual property
The Rivolq platform, website, interface design, documentation, models, and supporting materials remain the intellectual property of Rivolq LLC unless otherwise stated in a separate written agreement.
Decision-support disclaimer
Scores, recommendations, scenarios, and reports are intended to support decision-making based on available data and model logic. They are not guarantees of future outcomes and should be used alongside professional review and operational judgment.
Changes to the service or terms
Rivolq may update the website, platform, or these terms from time to time. Continued use after an update constitutes acceptance of the revised terms.
Contact
Need clarification on use, access, or customer terms?
Reach out directly if you need help understanding how these terms relate to the website, CMMS accounts, pilot engagements, or broader customer agreements.
support@rivolq.com
Rivolq, operated by Rivolq LLC, Monroe, Louisiana