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The boiler that heats 200 units failed last January. It will fail again.
Public housing runs on systems older than most of the staff maintaining them.

Housing authorities manage buildings 40, 50, even 60 years old, with Capital Fund allocations that cover a fraction of the need. We help facility teams rank infrastructure investment by resident impact and system dependency. Not just whatever broke most recently.

$70B
Estimated needs backlog across US public housing
50yr
Average age of public housing building stock
40%
Of Capital Fund spent on emergency and reactive repairs
1.8M
Public housing units serving low-income residents nationwide

Why public housing fails the residents it serves

Failures are not abstract maintenance problems. They land on the most vulnerable households in the portfolio, during the coldest, hottest, or wettest week of the year.

Jan

Central boiler failures during heating season displace hundreds of residents and trigger emergency declarations

A single boiler serves an entire building or complex. When it fails in January, there is no backup. Residents relocate, emergency heating mobilizes at enormous cost, and the authority faces HUD scrutiny and media attention at the same time.

17yr

Elevators in high-rise public housing average 17 years past their expected modernization date

Elderly and disabled residents upstairs depend on elevators that trap, stall, and break down monthly. Each outage is a mobility crisis. Each modernization costs $250K+ per cab and takes months, while residents still need to get to their units.

PNA

Physical Needs Assessments identify $50K+ per unit in needs. Capital Fund provides a fraction

The PNA says every development needs new roofs, boilers, windows, and elevators. Capital Fund covers one project per year. Without a way to rank by consequence, the loudest emergency wins the budget. Not the smartest investment.

NSPIRE

HUD's NSPIRE inspection standard replaces REAC and puts unit-level habitability at the center of the score

NSPIRE shifts weight from building-level observations to in-unit conditions: heat, hot water, electrical hazards, mold, pests. A single life-threatening deficiency can drop a property score and trigger a corrective action plan. Facility teams need to see the in-unit risk profile, not just the building system condition. Before the inspector does.

How Rivolq helps housing authority teams

Resident impact scoring

Rank risk by how many residents are affected and how badly

We score each system by condition, units served, population vulnerability, and the season-dependent consequence of failure. A failing boiler serving 200 units in November scores differently than a roof leak over a storage room.

Capital Fund optimization

Send Capital Fund dollars to the projects that reduce the most portfolio-wide risk

Every dollar of investment maps to the risk it retires. Compare the portfolio-level reduction of replacing one boiler, modernizing three elevators, or re-roofing two buildings, all in one view.

Compliance documentation

Inspection-ready records, with progress against the PNA

NSPIRE inspections and PNA compliance need documented evidence of maintenance, repairs, and capital improvements. We timestamp every action and link it to the systems and units affected. Inspection prep becomes continuous, not annual.

RAD conversion readiness

The infrastructure evidence base RAD conversions demand

Lenders, syndicators, and HUD need to see a credible 20-year capital plan. We produce the condition data, reserve modeling, and PNA-linked scope that developers and underwriters actually need. The portfolio becomes a financeable transaction, not a forensic exercise.

Make every Capital Fund dollar protect the most residents.

Rank aging infrastructure investment by resident impact, so limited dollars go where they reduce the most risk.

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