Rivolq Terminology Guide

Why terminology matters

Rivolq works best when operators, supervisors, and administrators are all using the same nouns.

That removes avoidable confusion in daily work, reporting, and support conversations.

Core terms Rivolq uses

• work order: an actionable maintenance task
• work request: an incoming issue that may become work
• preventive maintenance: recurring scheduled work
• asset: the physical item being maintained
• facility: the site or plant where the asset lives
• organization: the company or operating entity using the product
• alert: an operational warning that should lead to action
• notification: a message delivered to a person inside the product

Terms worth keeping separate

Do not treat these as interchangeable:

• alert is not the same as notification
• work request is not the same as work order
• facility is not the same as location
• organization is not the same as workspace

Why this helps

Consistent terminology improves:

• onboarding for new users
• support conversations
• operational handoffs
• cleaner reporting
• less ambiguity when leadership reviews data

Practical habit

If your team already uses local shorthand, keep it operationally if needed, but map it back to the Rivolq terms in the product so the system stays understandable.